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Book & Manage Appointments easily with our Virtual Medical Assistant

Manage your clinic seamlessly with our virtual medical assistant. It helps you with booking & rescheduling appointments, dealing with patient queries, and much more. It also helps to cut operational costs of your clinic or hospital.

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Virtual Medical Assistant Features & Benefits

  • Easy Clinic Management

    • Get access to highly skilled virtual medical receptionists
    • Patients can book appointments via call centre
    • Patients can get clinic details via call centre
    • Reduce operational costs
  • Patient Ease

    • Easy appointment booking process
    • Digital payment option
    • Provides more comfort & privacy
    • Personalized experience
  • Patient Support

    • Virtual receptionists are available at all times
    • Patients always have access to the doctor
    • Appointment can be rescheduled if needed
  • Administrative Support

    • Focus on essential tasks of the day
    • The virtual assistant manages tedious & repetitive tasks
    • The virtual assistant manages phone calls

Why Bajaj Finserv Health?

Bajaj Finserv Health’s Virtual Medical Receptionist assists in managing clinic, hospital or doctor’s practice with its call centre support. It is a simple, easy and zero hassle service for doctors.
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    Amplify Reach
    Get listed on our website and app. Through the listing, get visibility to patients PAN India.
  • feature
    Reduce clerical work
    Focus on essential tasks to grow your practice manifolds and leave the administrative work to the virtual medical assistant.
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    Round the clock service
    Our virtual assistant is available round the clock, answering calls at all times. As a medical professional, the patient might need the doctor at any time.
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    Reduce operational cost
    Our Virtual Medical Assistant helps you to optimize your clinic operations in just few clicks. Thus, reducing the cost needed for running your clinic.
Your data is secure!
  • Bajaj Finserv Health has adopted ISO 27001-2013 ISMS to secure the information assets completely.
  • BSI - a global authority in information security standards, has ensured that we’re compliant with international standards to manage and secure information assets efficiently.
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Doctors Speak

Used by 1000+ Doctors, Discover what users have to say.

  • profile

    Dr. Gomtesh Patil

    Kolhapur

    The DRx software is really good and easy to use. Patient data is saved in a couple of minutes & I can change my availability time easily and communicate with my patients easily.

  • profile

    Dr. Tanakal Chandankumar

    Rangareddy

    By using this platform, I can efficiently manage my appointments & build my clinic business. It has made tracking monthly reports easy & I can maintain patient feedback.

  • profile

    Dr. Yugal Bagora

    Indore

    This is a very good app! I got amazing responses from my old and new patients. I have shared the Bajaj Finserv Health QR code with my patients, so they can reach me conveniently.

  • profile

    Dr. Sounder Rajan

    Vellore

    The Bajaj Finserv Health Doctor app is working very well. I can manage my clinical practice online & offline perfectly. Patient's address & medical records are easily saved and accessed.

  • profile

    Dr. Rohit Nandurkar

    My experience with Bajaj Finserv Health is awesome! I am very happy to use the online consultation service on video. It has saved me a lot of time and managing patients is very easy now. App is user friendly.

  • profile

    Dr. Ajay Jasani

    I am now using the app for my daily routine work and now it is very easy to manage data of my patients on the Bajaj Finserv Health app. I get frequent appointments which is another good thing.

  • profile

    Dr. Meena Dharman

    The app is very useful for every doctor of any specialty or stream of medicine. Appointments & prescription part is very attractive and useful. With weekly clinic report, it is helpful to monitor or clinic.

  • profile

    Dr. Jayaram S

    Overall experience is good. Bajaj Finserv Health’s practice management software is a doctor & patient-friendly platform. Very easy to use for teleconsultation.

  • profile

    Dr. Nidhi Mistry

    I have been using this app for the last 8 months & I am impressed with the platform as it makes my work very easy & most importantly, my assistant doesn’t have to call patients for reminder appointments as I can send it via the app.

FAQ

What is Virtual Medical Assistant?

A virtual assistant is a person who handles the primary point of contact for a clinic. They eliminate the hassles of managing a front desk and handle jobs like booking appointments, rescheduling them, making phone calls, and insurance claims. Virtual medical assistants are important as they free up the other person to perform important tasks. They are also cheaper in comparison to physical assistants.

What does a Virtual Medical Assistant do?

Virtual assistants are responsible for handling many administrative and personnel tasks. Virtual medical receptionists are extremely effective, as they perform their tasks in an effortless and efficient manner. They eliminate the hassles of office space as they work remotely. They also take calls for the clinic during out-of-office hours, making sure all patients are looked after.

What are the benefits of using a Virtual Receptionist for doctors?

As a doctor, your priority should be to focus on providing your patients with the proper treatment and care that they need to improve their health. To make this possible, all other tasks must be delegated to another person who will take care of paying the bills, ordering supplies, accounting, answering patient queries, and handling your schedule. In the past, a single person usually handled this supporting role. But in the modern times, running a clinic has become a very complex task that requires at least a small team of people, and this adds heavily to the costs. A good way to reduce your personnel costs without impacting your services is to hire a virtual receptionist. A virtual receptionist can perform all the tasks that an in-house personnel can, and that too at a fraction of the price.


Here are a few benefits of hiring a virtual medical receptionist:


  • Improved customer service

    Patients are not regular customers, like in any other type of business. They expect professionalism, efficiency, and trust when they contact a clinic. If they don’t get a proper response, they tend to leave without any chance of returning. With a virtual receptionist, this process is handled by an expert who can adapt to patients needs effectively.

  • Easy to start

    Onboarding a physical receptionist takes a lot of effort to find the right person and then train them so that they can do their work correctly. This is an expensive and time-consuming process. Also, the work and high call volumes must be handled by you until your new receptionist is ready to lend a helping hand.A virtual medical assistant can answer patient queries,book appointments for you directly, and maintain your schedule.So, you can see what a virtual receptionist can do for doctors.

How is Virtual Medical Assistant different from a Personal Assistant?

The benefits of virtual medical assistants are immense and outshine those of personal assistants. While the former gives a human touch, virtual medical assistants possess an all-encompassing role. They digitize menial and complex tasks, making them more efficient while freeing up time for doctors and helping them manage their professional and personal lives efficiently.

What kinds of tasks do Bajaj Finserv Health's Virtual Receptionists handle?

Bajaj Finserv Health’s Virtual receptionist can answer patient queries related to your clinic and practice and book appointments for you directly after checking your schedule.

How much does Bajaj Finserv Health's Virtual Medical Assistant costs?

Bajaj Finserv Health’s Virtual Receptionist comes at a pocket-friendly price of just Rs. 4999. You can easily share your Virtual Receptionist number with your patients and help them book appointments with you hassle-free. Setting up the Virtual receptionist service is also very easy and doesn’t take much of your effort.

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Bajaj Finserv Health Ltd.
Registered Office
Bajaj Auto Limited Complex, Mumbai - Pune Road, Akurdi, Pune - 411035
CIN
U85320PN2019PLC185286
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Pune - 411014
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